How This FAQ Works for You
We put this page together based on the questions that come through our support channels most often. If you're in Dhaka or anywhere else in Bangladesh, the same questions tend to come up: how do I add money through Nagad, why is my account showing a pending status, how long does a Rocket withdrawal take before it hits my wallet? Each section
below answers one of those directly. For deposits, the flow is straightforward — open your bKash, Nagad or Rocket app, send to the account number shown on the cashier screen, confirm with your PIN, and the balance reflects on your account once our system matches the reference. For withdrawals, we verify the destination wallet matches your registered details before releasing funds. If
something still isn't clear after reading through, our support team is reachable via live chat directly from the site.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Live Chat Support