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How baji 9 Handles Your Personal Information

Your account details, payment activity, and browsing behaviour are handled with care at baji 9. This policy explains what we collect, why we collect it, and how you can access or update your information — with access subject to your local law and eligible…

Account Data ProtectionbKash, Nagad & Rocket PrivacyCookie ControlsData Access Rights
baji 9 How baji 9 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is used, want to request access to your records, or need to report a concern, our support team handles privacy queries directly. Responses are sent to the contact address on your account.

Live Chat Support Start a chat from the lobby and ask for the privacy team. We handle data access requests, correction queries, and account deletion questions through this channel.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered contact details so we can verify your identity before responding.
Account Settings Panel Some data preferences — including marketing communications and cookie choices — can be managed directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at baji 9. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your bKash or Nagad PIN — those stay inside your wallet app and never pass through our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner or your account settings at any time.

Data Retention

Active account data is kept for the life of your account. After closure, we retain records for the period required under applicable regulations, then delete or anonymise them. You can request early deletion where local law permits.

Your Rights & Requests

You have the right to access, correct, or request deletion of your personal data, subject to local law and eligible regions. Submit a request through live chat or email and we will respond after verifying your identity.

Common Questions About Your Data at baji 9

These are the questions we hear most often about how personal information is handled on the platform.

We collect your name, contact details, and identity documents needed for verification. Device and session data is also logged to protect your account from unauthorised access.

Payment data is shared only with the relevant processor — bKash, Nagad, or Rocket — and only the information needed to complete your transaction. We do not sell payment data to advertisers or third parties.

We retain records for the period required under applicable regulations after account closure. Once that period ends, data is deleted or anonymised unless a legal obligation requires longer retention.

Yes. Contact our support team via live chat or the email address in your account settings. We will verify your identity first, then provide your data in a readable format within a reasonable timeframe.

Some details can be edited directly in your account settings. For identity documents or contact information tied to verification, reach out to support and we will guide you through the correction process.

Session cookies are necessary for login and lobby functionality. Analytics and marketing cookies are optional — you can manage those preferences from the cookie banner or inside your account settings panel.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.